FAQ

Creating an account at Ted Bingo Casino is quick and simple. First, visit our website and click the 'Sign Up' or 'Register' button at the top of the page. You'll need to provide some basic information including your name, date of birth, email address, and physical address. Create a unique username and secure password, then agree to our terms and conditions after reading them. We'll send a verification email to confirm your account. Click the link in that email, and you're ready to make your first deposit and start playing! The entire process typically takes less than five minutes. Remember, you must be at least 18 years old and located in a jurisdiction where online gambling is legal to create an account.

Ted Bingo Casino offers a generous welcome package for new players who make their first deposit. Currently, we offer up to £500 in bonus funds when you make a qualifying deposit of at least £10. The exact bonus you receive will depend on your deposit amount. Additionally, new players may receive bonus spins on selected slot games. All welcome bonuses come with a 35x wagering requirement that must be completed before any winnings can be withdrawn. It's important to note that different games contribute differently toward meeting these requirements. For example, slots typically contribute 100%, while table games may contribute less. Always check our current promotions page for the most up-to-date welcome offers, as these may change periodically as we refresh our bonus offerings.

Currently, Ted Bingo Casino does not offer standing no deposit bonus codes. Our bonus structure focuses primarily on deposit match bonuses and free spins packages that come with deposits. However, we do occasionally run special promotions that might include no deposit bonuses for both new and existing players. These limited-time offers are typically announced through our promotional emails, SMS notifications, or on our 'Promotions' page. To stay informed about these opportunities, we recommend subscribing to our newsletter and regularly checking your account messages. If a no deposit bonus becomes available, any required bonus codes will be clearly communicated along with the specific terms and conditions that apply to that promotion.

Ted Bingo Casino offers several secure payment options for your convenience. You can make deposits using major credit cards including Visa and MasterCard. Currently, we accept payments in GBP (£) currency. The minimum deposit amount is £10 for all payment methods. Deposits are processed instantly, allowing you to start playing right away. For withdrawals, we generally process requests within 24-48 hours, though actual receipt of funds depends on your payment provider. We prioritize your financial security, which is why all transactions are protected with advanced encryption technology. Please note that for security and anti-money laundering purposes, withdrawals must be made to the same payment method used for deposits when possible.

Wagering requirements at Ted Bingo Casino determine how many times you need to play through bonus funds before you can withdraw any associated winnings. Our standard wagering requirement is 35x the bonus amount. For example, if you receive a £50 bonus, you'll need to place bets totaling £1,750 (35 × £50) before withdrawing winnings from that bonus. Different games contribute differently toward meeting these requirements: slots typically contribute 100%, while table games like blackjack and roulette may contribute 10-50%. Progressive jackpot slots may have special contribution rates. It's important to complete the wagering within the specified timeframe (usually 30 days for welcome bonuses). The wagering contribution for each game is clearly listed in our terms and conditions. We always recommend reading the specific terms attached to each bonus offer, as requirements may vary between promotions.

Yes, Ted Bingo Casino is fully optimized for mobile play across all modern smartphones and tablets. You don't need to download any special apps – our mobile-responsive website automatically adjusts to your screen size when you visit using your device's web browser. We support both iOS and Android devices, providing a seamless gaming experience whether you're using an iPhone, iPad, Samsung Galaxy, or any other popular mobile device. Nearly all of our games are available on mobile, including slots, table games, and live dealer options from providers like NetEnt, Microgaming, and Evolution Gaming. The mobile platform retains all the functionality of the desktop site, allowing you to register, make deposits and withdrawals, claim bonuses, and contact customer support directly from your device. Mobile play maintains the same high-quality graphics and smooth gameplay you'd expect from the desktop version.

Ted Bingo Casino offers an extensive collection of games from over 40 leading software providers. Our library includes titles from industry giants like NetEnt, Microgaming (Games Global), Playtech, Evolution Gaming, and Big Time Gaming. You'll find hundreds of slot games ranging from classic fruit machines to modern video slots with innovative features. Popular titles include games from the Pragmatic Play and Red Tiger Gaming collections. For table game enthusiasts, we offer multiple variations of blackjack, roulette, baccarat, and poker. Our live dealer section, powered primarily by Evolution Gaming, provides an authentic casino experience with real dealers streaming in HD quality. Additionally, we feature specialty games like scratch cards and arcade-style games from providers such as Eyecon and Skillzz Gaming. Our partnership with so many diverse providers ensures our game library stays fresh with regular new releases added each month.

Yes, Ted Bingo Casino operates under a valid gambling license that ensures our operations meet strict industry standards for fairness, security, and responsible gambling. Our license requires us to implement rigorous age verification procedures, maintain segregated player funds, and ensure all our games are regularly tested for fairness by independent auditors. The random number generators (RNGs) that power our games are certified to provide truly random outcomes, guaranteeing that every player has the same chance of winning. Additionally, our licensing requires us to implement responsible gambling tools and policies to protect vulnerable players. You can verify our licensing information at the bottom of our website, where we display our license number and regulatory authority. This transparent approach demonstrates our commitment to providing a safe, fair, and trustworthy gaming environment for all our players.

The Know Your Customer (KYC) verification process at Ted Bingo Casino is a standard security procedure required by our regulatory obligations. This process helps prevent fraud, money laundering, and underage gambling. You'll typically need to complete verification when requesting your first withdrawal or when reaching certain deposit thresholds. For basic verification, you'll need to provide proof of identity (a valid passport, driver's license, or national ID card) and proof of address (a recent utility bill, bank statement, or official government letter dated within the last three months). For some larger transactions, we may request proof of payment method, such as a photo of your credit card (with the middle digits hidden) or a screenshot of your e-wallet account. You can upload these documents securely through your account portal. Our team typically processes verification documents within 24-48 hours, and we'll notify you once your account is fully verified.

Ted Bingo Casino offers responsive customer support to address any questions or concerns you might have. Our primary support channel is live chat, which is available directly on our website. Our chat support team is ready to help with immediate assistance for most issues. For more complex inquiries, you can email us at support@tedbingo.com, and we aim to respond within 24 hours. Our support team is knowledgeable about all aspects of our casino operations, including account management, deposits and withdrawals, bonus terms, game rules, and technical issues. Before contacting support, we recommend checking this FAQ section as many common questions are already answered here. For your security, our support team will never ask for sensitive information like your password, though they may need to verify your identity through security questions when handling account-specific matters.

Ted Bingo Casino is committed to promoting responsible gambling and offers several tools to help you maintain control of your gaming experience. You can set deposit limits (daily, weekly, or monthly) to manage your spending. We also provide session time alerts that notify you how long you've been playing. If you need a break, you can use our self-exclusion options, ranging from short cooling-off periods (24 hours to 6 weeks) to longer-term self-exclusion (6 months to 5 years). Additionally, we offer reality checks that provide periodic notifications about your gaming session time and activity. You can easily access these tools through your account settings. We also maintain a dedicated responsible gambling page with information about recognizing problem gambling signs and links to professional support organizations. Our customer support team is trained to provide information about responsible gambling and can help you implement any of these tools upon request.

Ted Bingo Casino employs advanced security measures to protect your personal and financial information. We use industry-standard SSL (Secure Socket Layer) encryption technology to safeguard all data transmitted between your device and our servers, ensuring that sensitive information remains private. Our privacy policy, which is available on our website, details exactly how we collect, use, and store your personal information. We adhere to strict data protection regulations and never share your information with unauthorized third parties. For financial transactions, we implement multiple security layers, including fraud detection systems and secure payment gateways. Our servers are protected by advanced firewalls and regularly undergo security audits to identify and address any potential vulnerabilities. Additionally, we recommend that players use strong, unique passwords for their casino accounts and enable two-factor authentication when available for an extra layer of security.