Support

At Ted Bingo Casino, we understand that questions can arise at any moment during your gaming experience. That's why we've established multiple support channels to ensure you're never left waiting for assistance. Our friendly team is ready to help with any queries about your account, deposits, withdrawals, or gameplay.

Live Chat Support for Immediate Assistance

Our live chat support is the fastest way to connect with a Ted Bingo Casino representative. This instant messaging service is available directly through our website, providing real-time solutions to your concerns. Our support agents typically respond within minutes, making this the perfect option when you need quick answers.

Email Support for Detailed Inquiries

For more complex questions or situations requiring documentation, our email support at support@tedbingo.com is your best option. Our team aims to respond to all email inquiries within 24 hours. This channel is ideal for sending screenshots, transaction details, or when you need a written record of your communication with us.

Comprehensive FAQ Section

Before reaching out, you might find your answer in our detailed FAQ section. We've compiled answers to the most common questions about registration, deposits, withdrawals, bonuses, and gameplay. Many players find immediate solutions here without needing to contact support directly.

Banking and Payment Assistance

If you have questions about deposits or withdrawals using Visa, MasterCard, or other payment methods, our support team can guide you through the process. We handle all financial matters with the utmost security and confidentiality, ensuring your transactions are processed smoothly.

Game-Related Support

With games from over 35 providers including NetEnt, Microgaming, and Evolution Gaming, we understand you might have specific questions about certain titles. Our support team is knowledgeable about our extensive game library and can assist with any gameplay questions you might have.

Bonus and Promotion Clarifications

Our welcome bonus of up to £500 and other promotional offers sometimes come with specific terms. If you need clarification on wagering requirements, eligible games, or how to claim your bonus, our support team can explain everything in simple, straightforward terms.

Commitment to Player Satisfaction

At Ted Bingo Casino, we pride ourselves on creating a supportive environment where players feel valued. Our support team undergoes regular training to stay updated on all aspects of our casino operations, ensuring they can provide accurate and helpful information whenever you need assistance.

Responsible Gaming Support

If you have concerns about your gaming habits or need information about our responsible gaming tools, our support team is trained to provide sensitive and helpful guidance. We're committed to promoting safe gambling practices and can direct you to appropriate resources when needed.